PRIVACY POLICY

Shubh Healing Lifestyle Consultancy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL).

1. Data We Collect

We may collect the following types of information:

• Identity Data: Name, age, date of birth.

• Contact Data: Email address, phone number, physical address.

• Sensitive Personal Data: Health history, emotional well-being status, and session notes (strictly confidential).

• Technical Data: IP address, browser type, and cookies.

2. How We Use Your Data

We use your data exclusively for:

• Providing consultancy, Hypnotherapy, and Energy Healing sessions.

• Scheduling and appointment reminders (via WhatsApp/Email).

• Processing payments.

• Legal compliance and emergency contact (if required).

3. Data Storage & Security

• Your data is stored on secure, encrypted servers.

• Session notes are kept offline or in HIPAA/GDPR-compliant, encrypted cloud storage.

• We never sell your data to third parties.

• We do not store, process, or retain any debit or credit card details on our servers. Card payments are processed securely through an authorised payment gateway, and card details are not passed to third parties.
  
  
• The merchant takes appropriate steps to ensure data privacy and security using suitable hardware and software measures. However, the merchant cannot guarantee the absolute security of any information disclosed online.
  
  
• The merchant is not responsible for the privacy policies of websites to which it links. If you provide information to third-party websites, different rules regarding the collection and use of your personal information may apply. You should review their privacy policies directly.
  
  
• The Website Policies and Terms & Conditions may be updated from time to time to meet legal and regulatory requirements. Customers are encouraged to review these sections regularly. Changes become effective on the date they are published on the website.

4. Your Rights 

Under UAE law, you have the right to:

• Request access to the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion (“Right to be Forgotten”) of your data, subject to our legal retention obligations.

• Withdraw consent for data processing at any time.

 

To exercise your rights, please contact our Data Protection Officer at: info@shubhhealing.ae.